FAQ

Getting Started

  • Download the Happier app from the Apple App Store or the Google Play Store.

  • The Happier app will take you through every step of building your own Happiness Project. All you need is a desire to become happier, healthier, more productive, and more creative. While you don’t need to in order to start using the Happier app, you can read Gretchen Rubin’s bestselling books The Happiness Project or Better Than Before, or listen to her podcast, Happier with Gretchen Rubin to learn more about happiness and habits.

  • The Happier app is currently available for Apple and Android.

  • No. We do not sell personal information to third parties. To read more about our privacy policy, click here.

Subscriptions

  • You can use the Happier app for free, without a subscription. You’ll have access to all the content in the app, the #Outside23in23 Challenge, and you can track one aim using any tool. To track all of the habits that make you happier, experiment with multiple tools, and get the most out of the app, you can subscribe at any time.

  • Subscriptions are $7.99 per month, or $75 annually (a $20 savings). You can subscribe in the app any time.

  • Only the Apple and Android stores can handle subscriptions as they handle all payments.

    To cancel your subscription on an Apple device, follow these steps:

    • Open the App Store app on your device.

    • Tap your profile icon in the upper-right corner of your screen.

    • Tap Subscriptions.

    • Find and tap the subscription for the Happier app.

    • Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.

    Or, if you are using an Android:

    • Open the Google Play app.

    • At the top right, tap the profile icon.

    • Tap Payments & subscriptions Subscriptions.

    • Select the subscription or prepaid plan you want to cancel.

    • Tap Cancel subscription.

    • Follow the instructions.

    If you have any further questions, please let us know.

Aims and Tools

  • Uploaded the wrong photo or made a typo in an entry? For aims using the Photo Log, One Sentence Journal, Numbers Tracker, and Track Your Total, you can edit and delete entries to more accurately track your progress. Make sure you’re using Version 1.6.4 or later to use this feature.

    To edit or delete an entry:

    • Open your Toolkit

    • Tap “See All” entries. If you’re using Track Your Total, tap “Entry Archive”

    • Tap the three dots in the upper right corner of the entry you’d like to edit to open the menu

    • Select “Edit” to change the text, number, or photo in your entry, then tap “Save Entry.” Or, select “Delete” to delete the entry permanently

  • We are looking into solutions for marking previous days’ activity. If you forgot to log your activity for a day, you can add multiple entries the next time you open the app.

    • With the Photo Log tool, you can add multiple entries to add your photos to the grid, and maintain your total number of entries.

    • With the One-Sentence Journal, you can add multiple entries in one day, and note the missed date in the entry itself.

    • With the Numbers Tracker and Track Your Total, you can add multiple number entries in order to track your progress and contribute to your total.

    • With Don’t Break the Chain, an “X” will appear on the day you missed. You can add multiple entries in one day to maintain your total number of entries, but it won’t remove the “X”.

    If you struggle to remember to add your entry because you aren’t using your phone throughout the day, try editing your aim reminder to notify you at the end of the day. If your chosen tool isn’t working for you, that’s okay! You can restart your aim with a new tool.

  • There are two ways you can modify your aim. At the top right corner of each aim card in your Toolkit, you’ll see a circle with three little dots. To edit the title of your aim, tap “Edit Aim Title.” Or tap “Edit Reminder” to modify the time and frequency of your reminder notifications.

  • To track an aim with a new tool, you’ll have to start a new aim. If you have a subscription, you can track an aim using multiple tools.

  • The Happier app recommends the tool most likely to work for you based on your Tendency, but different tools work for different people and different aims. If you’d like to use a tool other than the one recommended for you, you can select it from the menu when setting up your aim.

  • If you tap on your Toolkit at the bottom of the app you’ll see your list of aims. At the top right corner of each aim card, you’ll see a circle with three little dots. Tap on that circle and tap “Delete Aim.”

  • You can continue to track one aim with the Happier app without a subscription. If you have multiple aims in your toolkit and you cancel your subscription, the next time you log in, you’ll be prompted to select the aim you’d like to continue to track. Your other aims will be saved in your toolkit, but you won’t be able to add an entry without a subscription.

  • To track a different aim without a subscription, you must first delete your active aim. If you have inactive aims saved in your toolkit, you can choose from those aims. To create a new aim, you must delete your current aim and any inactive aims saved in your toolkit.

  • When you start the quiz you have the option of clicking on the button to start taking the quiz or clicking on the text link underneath the button that says “I already know my tendency”, then you would be able to choose your Tendency without taking the quiz.

Privacy

  • You have the following rights with respect to your personal data:

    • you may submit a request for access to the data we process about you;

    • you may object to the processing;

    • you may request an overview, in a commonly used format, of the data we process about you;

    • you may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.

    To exercise these rights, please contact us using the form below. For more information about your rights with respect to personal data, please refer to our general Privacy Statement.

  • You can delete your account through the app. Go to "My Account", then "Support" and click the link to Delete your account. Alternatively, please fill out the support form below with the request to delete your account and we can process this.

Still need help?

We’re here to help you with any questions or concerns you have about the Happier app or your account. Please get in touch by emailing us and we will get back to you as soon as possible.